The Importance of Customer Service
Customer Service goes beyond just a smile and pleasantries, customer service shows appreciation for those who choose to do business with you. Reviews and social media are becoming more important than ever. Companies have had their reputation significantly damaged with inappropriate commercials and hurtful reviews. However, going viral, for the right reasons, can help your business and your reputation. Let’s look at some of the businesses that saw an opportunity to help and prioritized their customers in a BIG way.