Is saving time high on your list of priorities?
We’re pretty sure it is, so we created a handy “Copy” feature that shaves time off your invoicing process!
Don’t worry, it’s a piece of cake. Here’s how it works.
Looking polished and professional to your clients is a must! And getting paid keeps your business running.
So, we’ve created 300 stunning invoice templates that’ll make you look good to customers, and get you paid faster!
Want to find the perfect invoice for your business? It’s easy. Follow the steps below!
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Summer is in full force! Even though kids are out of school, we still need to spend most of our days working.
Not that that’s a bad thing, but it’s safe to say we would rather relax in the warm summer sun than under the fluorescent lights of the office.
Here are some tips on how to enjoy the beautiful summer weather, even while you're working.
When the first wave of work from home started, it began as a welcome departure from the norm. With no commute to worry about, we could wake up 10 minutes before our first meeting, and spend the day working from our bed in pajamas with a sleeve of Oreos to keep us company. The newfound freedom and ability to relax was refreshing, and productivity even increased.
Now almost a year later, productivity has remained up in most industries, but more and more employees are feeling what’s been dubbed “work-from-home burnout”. The lack of socialization, routine, and day-to-day variance has (understandably) started to wear on people at a personal level.
If you’re looking for ways to combat work-from-home burnout, you’ve come to the right place. We’ve put together 7 tips for you here.
Getting your customers to pay you should be the easy part of the job. You’ve done all the hard work to find a customer, agree on a price, complete the job, and deliver the end product. You should be able to sit back and let the money roll in. Unfortunately, it doesn’t always work like that. According to the Credit Protection Agency, almost 50 percent of freelancers have received consistent late payments on invoices.
In this post, we will go over how to get a customer to pay your invoice, including some steps you can take before you even start the work to ensure you get paid fairly and on time.
The start of the new year is a good opportunity for small business owners to reflect on their business’s success, decide what works, and find things to improve upon. We’ve put together 5 new year’s resolutions that every small business owner can benefit from this new year.
Creating an invoice can be overwhelming and time consuming, especially if you’re not an accounting expert.
Here’s how using an invoice template software helps you and your business thrive.
Now more than ever, offices are shifting to a digital workplace and allowing employees to work from home full-time. According to Review 42, 18% of employees work remotely full-time, and 55% work remotely at least once per week as of 2020.
Employers are new to this, and it can be difficult to manage and engage our employees when they’re not in the office with you. Luckily, we’ve put together a few tips for you on how to engage remote employees.
Even though you may feel like what they’re saying is personal, it’s likely that your customer isn’t actually angry at you. They may just be frustrated and don’t realize they’re taking their frustrations out on you. That being said, it can be hard to separate those feelings of anger from work and much easier to lash back at your customer in retaliation.
On these occasions, take a deep breath and an extra moment to listen to what your customer is saying. Try to pinpoint the reason for their anger. Be patient, listen to their concerns, and don’t take their harshness in these instances too personally. Make sure you understand that the customer is human too. Don't take their anger personally or hold it against them. Hopefully they will do the same for you.
You’re the expert who’s been hired to complete a specific job. If you’re doing something a certain way, there’s a reason.
When you explain your reasoning behind why or how something is being done, it’s good practice to break your explanation down by “chunking”. Chunking is the process of breaking a problem down into smaller, more understandable pieces (or chunks). Tackling one issue at a time allows for a more focused discussion, and makes each chunk more understandable for the customer.
Like the saying goes, the customer is always right. Well, maybe not always, but it’s important to hear them out.
Let the customer know what you plan to do to address their concerns. It might be something simple you can solve over the phone, or you might need to go through the process with them or even spell out your next moves. It may take extra time, but it will help the customer feel heard and at ease.
Sometimes, especially on issues of safety, there is no compromise. In fields like electrical and construction work, deviating from the plan is not an option.
If there’s no room for compromising, don’t be afraid to stand your ground.
It's important to let your customer know how important their business is to you and your business. Thank them for bringing their issue to your attention. Let them know what you plan to do to address their concern and get back to work!
